WEBSITE TERMS AND CONDITIONS OF USE

Last updated: 13/03/2023

1. INTRODUCTION

1.1. Welcome to https://headhuntersplovdiv.com/ (hereinafter referred to as "Web site" or "website") which is operated by Headhunters EOOD (hereinafter referred to as Provider) and may be accessed worldwide.

1.2. By using this website you warrant that you are at least 18 years of age and agree to be bound by these Terms and Conditions for the use of the website. Please read these Terms and Conditions carefully before using this website and if you have any questions, please contact us at:
+359877111319 (Plovdiv, Boulevard "Knyaginya Maria Luiza" 27).

1.3. If you do not agree to any of the conditions contained in these Terms and Conditions, you should not use this website.

2. PURPOSE AND SCOPE OF THE TERMS AND CONDITIONS

2.1. These Terms and Conditions have been drafted and intend to regulate the relations between Headhunters, a company, registered in the Commercial Register at the Registry Agency with UIC: 203575990, having its seat and registered address at: 8, “Alabin Str.”, floor 2, Sofia, 1000, Bulgaria and website: https://headhuntersplovdiv.com/, hereinafter referred to as "Provider", and the users of the Website, hereinafter referred to as "Users", in connection with the use of this website. The other documents that govern the relationship between the Provider and the Users in connection with the use of the website are the Privacy Policy and the Cookies Policy.

2.2. These Terms and Conditions will come into force as soon as the User uses the website for the first time. The Terms and Conditions shall be applied each time the User visits and uses the website and will have effect from stopping of the use of the website. The User undertakes to use the website and all the contents of the website legally, in accordance with the conditions set forth in these Terms and Conditions.

3. DEFINITIONS

3.1. For the purposes of these Terms and Conditions:

3.1.1. Provider is Headhunters EOOD

3.1.2. User/s is/are:

• the visitor/s to the website https://headhuntersplovdiv.com/;
• the individual who has purchased services from the website of the Provider.

3.2. These Terms and Conditions provide information about:

• Identification of the Provider;
• Subject matter of the Terms and Conditions;
• Characteristics of the Website;
• Way of purchasing services;
• Pricing and payment terms;
• Withdrawal;
• Force majeure;
• Rights, obligations and liability of Users of the website;
• Rights and obligations of the Provider;
• Personal data protection;
• Exemption from liability;
• Links to third party websites;
• Intellectual property rights;
• Final provisions.

4. IDENTIFICATION OF THE PROVIDER

4.1. Name of the Provider: Headhunters EOOD

4.2. Seat and registered address: 8, “Alabin Str.”, floor 2, Sofia, 1000, Bulgaria

4.3. Contacts:
+359877111319 (Plovdiv, Boulevard "Knyaginya Maria Luiza" 27)

4.4. Data for entry in the commercial register and any other public register:
Headhunters EOOD is a company, registered in the Commercial Register at the Registry Agency with UIC: 203575990. The company is VAT registered.

5. INFORMATION ABOUT SUPERVISORY AUTHOROTIES

5.1. Commission for Personal Data Protection
Address: Republic of Bulgaria, Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.
Telephone: 02/91-53-519
Fax: 02/91-53-525
Е-mail: kzld@government.bg, kzld@cpdp.bg
Web-site: www.cpdp.bg

5.2. Commission for Consumer Protection
Address: Sofia 1000, 4A "Slaveykov" Square, floor. 3, 4 and 6
Telephone: 02/933 0565
Fax: 02 / 988 42 18
Hot line: 0700 111 22
Email: info@kzp.bg
Website: www.kzp.bg

6. SUBJECT MATTER OF THE TERMS AND CONDITIONS

6.1. The Provider has created the website https://headhuntersplovdiv.com/, which contains detailed information about the services offered to the Users.

6.2. The Provider provides and the Users undertake to use the website under the conditions set forth in these Terms and Conditions.

6.3. In its professional activity, the Provider guarantees to the full extent the rights of the Users provided by law, as an additional corrective of its activity are namely the good faith, as well as the consumer and commercial criteria established as good practices.

7. CHARACTERISTICS OF THE WEBSITE

7.1. The website is an Internet page for providing and booking hairdressing services. It is designed to inform Users about the services offered by the Provider and to contact the Provider in case the User wishes to request any of the services offered on the Website.

7.2. The main characteristics of the services offered are indicated individually in the relevant profile of the services selected by the User.

7.3. The website includes comprehensive information about:

• Information about the Provider;
• All types of services that the Provider offers to Users;
• Information about how to contact the Provider;

7.4. The Users of the website have the opportunity to use the following services, namely:

• to view the content of the website;
• to purchase the services offered by the Provider through the Provider's web page;

7.5. The Provider provides a detailed information to the Users for each service offered for in the website.

8. PURCHASES

8.1. No registration is required to use the website. Purchases in the online shop are accepted 24 hours a day, seven days a week.

8.2. Users have five possible ways to make a reservation for a chosen service from the Provider's website.
1) Users can select the "Upgrade your style" button on the home page of the website;
2) After selecting the service they wish to request from the "Services" button from the drop-down menu on the website, Users can click the "Book Now" button;
3) Users may also click the "Book Now" button at the bottom of the "Services" page, which they can select from the drop-down menu on the website;
4) Users can select the "Book Now" button from the drop-down menu on the website.
5) Users can click on the "Book now" button, which is located on the right side of every page on the website.

After selecting any of the above options, the User is redirected to a secure “Book Online” form where the User must enter name, phone number, email, name of the barber who will perform the desired service, and a date and time for the desired service to be performed. After ensuring that the information is correct, the User should click the "Book Now" button.

9. PRICING AND PAYMENT TERMS

9.1. The prices of the services offered at the Provider's website are in Bulgarian Leva. The quoted prices are for a single quantity.

9.2. Payments of purchased services may be made in one of the following ways:

• by debit/ credit card;
• payment in cash.

If the currency of the card with which the payment was made differs from the payment currency, the payment amount will be calculated on the card issuer's respective exchange rate for the day.

10. WITHDRAWAL OF SERVICES

10.1 The User has the right to cancel the requested service no later than the day before the date on which the service shall be provided. In the event that the User cancels the requested service, the latter shall notify the Provider thereof within the period specified in the preceding sentence at:
+359877111319 (Plovdiv, Boulevard "Knyaginya Maria Luiza" 27).

10.2 The User does not have the right to cancel the requested service if its provision has started or the service has been fully provided and the performance has begun with the express prior consent of the User and confirmation by him that he knows that he will lose his right to refuse after the service shall be fulfilled in full by the Provider. By confirming that the User accepts these Terms and Conditions, the User provides the Provider with consent and confirmation that he is aware that he will lose his right of withdrawal after the service has been fully performed by the Provider or after the performance of the service has begun.

11. FORCE MAJEURE

11.1. The Provider shall not be held liable for total or partial failure to deliver the purchased services, including a delay in delivery or defect and/or damage of the item if it is due to "Force Majeure" (Force Majeure). "Force majeure" means an extraordinary circumstance (event) that arose after the signing of the agreement, could not be foreseen and is not dependent on the will of the parties, such as: fire, industrial accidents, military actions, natural disasters - storms, torrential rains, floods, hailstorms, earthquakes, ice, drought, landslides, etc. natural elements, embargo, government bans, strikes, riots, etc.

12. RIGHTS, OBLIGATIONS AND LIABILITY OF USERS OF THE WEBSITE

12.1. The User undertakes to use the website and its functionality legally and in accordance with these Terms and Conditions of Use.

12.2. The User has the right to review the contents of the website.

12.3. The User has the right to contact the Provider of this website.

12.4. The User has the right to purchase the services offered by the Provider.

12.5. The User is not allowed to modify, copy, duplicate, create derivative or customized, separate or entire parts of the website.

12.6. The User is not allowed to provide to any third party in any manner and in any form, for any commercial or non-commercial purpose, any content, information, know-how or technology that is derived in part or in whole from the website.

12.7. The User is not allowed to publish, send or otherwise make computer viruses or the like.

12.8. The User is not allowed to disable and/or upset the full or partial functionality of the website as well as the services offered on the website.

12.9. The User is not allowed to generate excessive web traffic or to overload website traffic.

12.10. The User is not allowed to disrupt the operation of networks or servers that are related to the Services and may not interfere with the provision of services.

12.11. The User shall not attempt to gain unauthorized access to any part of the website or to the servers maintained and owned by the Provider.

12.12. The User is not entitled to use the Provider's trademark. The User is responsible for any actions he/she has done in connection with the use of the website.

12.13. The User is not allowed to send "spam", "junk mail", "chain letter" or any unsolicited commercial messages.

13. RIGHTS AND OBLIGATIONS OF THE PROVIDER

13.1. The Provider may at any time make changes to the website at its sole discretion, without obligation to notify.

13.2. The Provider may at any time update, modify, expand, add or remove services on the website.

13.3. The Provider may at any time make changes to the description and the prices of the services offered for sale in the online shop.

13.4. The Provider is entitled to temporarily suspend or terminate the provision of a service in case of violation and/or suspicion of breach of these Terms and Conditions of Use or in case of unfair behavior and/or suspicion of unfair behavior of the User.

14. PERSONAL DATA PROTECTION

14.1. The Provider collects and processes personal data of Users by applying all the standards for the protection of personal data under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC. The Provider respects the privacy of Users and undertakes every effort to protect the personal data of Users against unlawful processing by applying technical and organizational measures, which measures are entirely consistent with state-of-the-art technological developments and provide a level of protection that corresponds to the risks associated with the processing and the nature of the data that should be protected. Detailed information on what personal data the Provider processes, the purposes of the processing of personal data, the period for the storage of personal data, as well as other information in fulfillment of the requirements of Article 13 of Regulation (EC) 2016/679 is available in the Privacy Policy which is published on the website of the Provider.

15. EXEMPTION FROM LIABILITY

15.1. The Provider does not in any way give any guarantee that the website and its services will be available at any time and from anywhere in the world. The Provider does not guarantee that the website will remain unchanged and will be maintained indefinitely over time.

15.2. The information on this website could include technical inaccuracies or errors although the Provider uses reasonable efforts to keep all the information on this website up to date. The Provider takes the necessary steps to ensure that the Users have an uninterrupted access to the website and also maintains the website and services with the care of the good merchant for the purpose of providing services to Users with good faith. The Provider has the right to make changes and improvements to this website at any time without notice. The Provider assumes no liability or responsibility for any damages or losses incurred for the Users as a result of the use of this website and the information from this website.

15.3. The responsibility for the use of this website is entirely for the User as he/she operates and exploits its capabilities. The Provider assumes no liability or responsibility for any damages and adverse consequences associated with the use of this website, including in the event of material damage to the relevant technical device of the User.

15.4. The Provider shall not be held liable for acts performed by Users in violation of these Terms and Conditions of use. The Provider shall not be held liable for damages that are caused by false, misleading, inaccurate information provided by the Users of the website.

15.5. The Provider shall not be held liable for any damages resulting from a User's fault, computer virus, omission, interruption or problem in the system itself, supporting the integrity and structure of this website.

15.6. The Provider does not guarantee that the services and content posted on the website will meet the User's expectations. In the event of any doubt as to the quality of any product or service or content posted on the website, the User should not use the website. If, in spite of these doubts, the User continues to use the website, the responsibility, together with all the consequences for that, lies with the User.

16. DISPUTE RESOLUTION

16.1. The Provider adheres to the highest standards of service to the Users and their interests.

16.2. In relation to para. 1 of this article, any dispute relating to an online purchase will be settled under the European Online Dispute Resolution platform, which can be found on the following website: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show

16.3. The European Online Dispute Resolution platform aims to resolve disputes relating to online purchases without going to court while facilitating communication between the Provider and the particular User and helping to maintain good relationships for the future between them.

16.4. The European Online Dispute Resolution platform uses only quality independent dispute resolution bodies that have been approved for quality standards relating to fairness, efficiency and accessibility.

16.5. The dispute may also be referred to the Conciliation Committees of the Consumer Commission, which are the conciliation committees of the ADR.

17. LINKS TO THIRD PARTY WEBSITES

17.1. The website of the Provider contains links to websites maintained by third parties ("Third Party Websites") such as Facebook button, Youtube button and Instragram button. All third party websites accessible through this website are independent and the Provider assumes no responsibility for damages and losses incurred by Users as a result of the use of these websites. The Provider is not responsible for the content on the Third Party Websites, and also for the presence of viruses or other harmful components on these websites.

18. INTELLECTUAL PROPERTY RIGHTS. LIMITATIONS OF USE

18.1. The whole content on the website, including, but not limited to, all published texts, illustrations, graphics, computer programs, trademarks and any information posted on the website, with the exception of these Terms and conditions and the Privacy Policy - is the exclusive property of the Provider. The Terms and conditions and the Privacy Policy provided to the Provider are the exclusive property of the persons with whom the Provider has concluded the relevant contracts. Use of Provider's trademark without his consent is a violation of the law.

18.2. Тhe content of the website of the Provider may only be used by Users of the website for personal, non-commercial use.

18.3. The use of the information contained in this website for commercial purposes, in any form (copying, modifying, downloading, selling, creating derivative works, reproducing, distributing, publishing, retransmission, etc.) is strictly prohibited. Users assume all liability from the use of the content of the website in violation of the rights of the Provider and the User is entitled to full compensation for the damage caused by the User.

18.4. Access to the website and the services provided on the website shall in no way be considered and interpreted as a free provision of licenses or intellectual property rights.

18.5. Reproduction of the content of the website or any part of it is done only with the written consent of the Provider.

18.6. Retrieving information from database resources located on the Provider's website and subsequently creating the User's own database in electronic or other form will be considered a violation.

 

19. FINAL PROVISIONS

19.1. All communications and notifications between the Provider and the User will be deemed to be valid if they are sent in writing.

19.2. The invalidity of any provision of these Terms and Conditions will not result in the invalidity of the Terms and Conditions as a whole.

19.3. For all matters not covered by these Terms and Conditions, the provisions of the Bulgarian civil and commercial legislation shall apply.

19.4. Any disputes between the Provider and the User arising out of these Terms and Conditions and the individual agreement shall be settled amicably by the parties. If the dispute cannot be resolved amicably, it shall be settled according to the European online dispute resolution platform (https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EN) or by the Conciliation Committees of the Consumer Commission, which the Conciliation Committees are the ADR body or the competent court.

19.5. Тhe Provider has the right to update these Terms and Conditions of Use at any time in the future. When this happens, the revised Terms and Conditions will be posted on this website with a new "Last Updated" at the top of these Terms and Conditions and will be in force from the date of publication. It is therefore advisable to periodically check these Terms and Conditions to make sure that you are familiar with any changes. Using the website after publishing the updated Terms and Conditions, you will be deemed to agree with the changes made.

 

19.6. If you have additional questions about these Terms and Conditions of Use, please do not hesitate to contact the Provider at:
+359877111319 (Plovdiv, Boulevard "Knyaginya Maria Luiza" 27).